Collection of informationGBAC Advisory may collect information about you.
Directly: Via interaction with any of its website or social media forms or in the course of providing services to actual or potential clients via email, telephone, texts or physical documents you provide us or via face to face communications. No conversation will be recorded unless explicitly agreed.
Indirectly. Your online personal information is collected by our service providers who act on our behalf and who may have servers located overseas such as in USA, Europe, Philippines and Japan, and you consent to these overseas disclosures. We may collect information provided to us by third parties in the course of providing products and services to our clients. Where we receive information about you indirectly from service providers, we require that the service provider has done so in accordance with the Privacy Act .
- Credit providers and bodies.
- Reputable data sources and publicy available information.
- Your representatives (lawyers, mortgage brokers, accountants, financial advisors).
- Marketing and software application providers and webhosts, social media and web browsers.
- Cookies web beacons and web server logs, to collect, store and monitor visitor traffic information and actions on our website. Cookies are small data files which are placed on your computer that allows our websites to “remember you” when you return to our websites. These cookies and tools are not used to record any personal information.
We generally do not collect sensitive information about you unless you provide it to us voluntarily and you consent to us collecting this. You have a right to access your personal information that we hold and may ask us to correct this.
Use of informationInformation collected is used for our business purposes and to provide the best possible client service to you.
It may be used to:
respond to a request, enquiry,
maintain contact with you and provide you with support,
send marketing communications and newsletters,
to promote our service,
research trends, interest and attitudes towards our service to improve customer experience,
to assess and improve performance of our websites,
to gain customer insights by combining personal information with those from reputable data sources,
for general management, reporting and account management or business operations,
credit related information you provide us in order to deal with your bank or financial issue,
where required permitted by law, regulation, rule or professional standard.
DisclosureGBAC does not disclose personal information to other organisations, unless authorised by you or in order to argue your case with a third party, with your written consent or as required by law. We may also use overseas facilities or contractors to process, store or backup our information or to provide certain products or services for you or to us.
SecurityGBAC will endeavour to take all reasonable steps to keep secure any information which we hold about you.
Rights and AccessYou do not have to give us all the information we request. However, this may limit the quality of services and information we can provide you and you may miss out on receiving valuable information about our services. You will have right to access any information we hold about you, most of which will have been provided by you.
ContactBy mail: GBAC Advisory Pty Ltd, PO Box 518, South Turramurra NSW 2074.
By phone: (02) 99883312. By email: email@example.com